
Is a person automatically harmed when someone else violates a federal law?
Put another way, do technical violations of the law, when allowed to be the subject of a civil suit, warrant an award of damages and attorneys' fees for successfully proving that the law was violated?
Yes, says a legion of attorneys and lawmakers who have enacted and used "private attorney general" type laws that allow for awards of statutory damages and attorney's fees and allow litigation for even technical violations.
No, says a Walworth County Circuit Court judge and the Wisconsin Court of Appeals.
Or, more precisely, they say No, not if the circuit court judge thinks your suit is a nuisance suit.
That's the ruling, more or less, in Braunschweig v. Hanson, a October 13, 2010 Wisconsin Court of Appeals' opinion that I expect will be stapled onto every single complaint, motion, brief, or letter filed by any debt collector in Wisconsin from here on out.
In Braunschweig, the plaintiffs were a flooring company who'd done work for the Hansons, and then hired a law firm to collect when the Hansons refused to pay. The law firm sent a "Notice of Intent To File Claim For Lien" to the Hansons, and when sued, the Hansons filed a third party complaint against MLF for violating the FDCPA by not including federally-required disclosures.
Both sides moved for summary judgment, and the Circuit Court ruled in favor of Hansons, finding that the Notice of Intent did not have information required by federal law.
Winner! Way to go, Hansons!
Except...
...the Hansons had conceded to the circuit court that they'd suffered no actual damages, leaving only statutory damages and attorney's fees for the circuit court to consider. The circuit court decided to award no statutory damages. As explained by the Court of Appeals:
In determining whether to award statutory damages the circuit court is to consider “the frequency and persistence of noncompliance by the debt collector, the nature of such noncompliance, and the extent to which the noncompliance was intentional.” 15 U.S.C. § 1692k(b)(1). The circuit court remarked that MLF’s conduct was not outrageous and that MLF had acted in good faith. It observed that no real damages had been incurred. On reconsideration it further explained that there had been just a technical violation of the disclosure requirements, that the violation would not have made any difference in the way collection was pursued, and that no real harm was done. The circuit court did not want to encourage motions to redress a mere technical violation when no actual damages exist.
The Court of Appeals went on to note that other courts have allowed awards of no damages for de minimis or technical violations, and upheld the circuit court's determination.
The lack of damages then meant that the circuit court did not award fees, either, so the Hansons won, but lost. They proved that a defendant had violated a federal law (the defendant law firm appealed that determination but the Court of Appeals did not rule on it, since the defendant had no judgment entered against them), but were awarded nothing for enforcing the FDCPA.
Typically, "private attorney general" actions require awards of fees because the damages suffered by technical violations are de minimis or non-existent -- making enforcement of those laws time-consuming and often undone if there weren't incentive for plaintiffs to bring actions and lawyers to represent them in doing so. And it's reasonable to assume that the law firm in this case will, in the future, include the required disclosures on their notices of intent, if only to avoid a repeat of this lawsuit. Since those disclosures are required by Congress, I'm not sure that the right result was reached in this case; going further down this path might allow defendants to ignore any provision of a federal or state law if ignoring that provision isn't going to cause actual harm to the recipients.
But actual harms can be few and far between with some of these cases. The FDCPA mandates a great deal of information and disclosures, much of which cannot cause actual harm if they're not included, and much of which are merely technical requirements. The requirement that a debtor be given 30 days to demand verification of a debt, for example, is a technical one rarely exercised by debtors. Suppose a debt collector put in the notice that a debtor had 20 days, instead of 30; would that be a technical violation not worthy of an award of statutory damages, even though a debt collector cut by 1/3 the time allowed for a debtor to demand verification?
Consider more substantive problems, too: Suppose a debt collector says that the debtor owes $20 more than he or she actually does, imposing a fee not allowed by law. The FDCPA prohibits doing things like that. If a debtor isn't going to pay the debt anyway -- or didn't owe the debt at all -- isn't that a "technical" violation that wouldn't have changed the outcome, under the circuit court's reasoning? If so, then the FDCPA's requirement that the debt collectors not try to charge fees not allowed by the contract or law, and not misstate the amount of the debt, have been eviscerated.
I get it that debt collectors don't like to be sued for violations of the FDCPA, period, especially when the violations are technical. But the FDCPA is not a hard law to comply with. I've represented debt collectors and creditors and we have a collector who works in our office. Given the low hurdle the FDCPA presents in terms of doing what it says to do, and given the fact that Congress appeared to want teeth in the enforcement mechanisms of the FDCPA even for technical violations, I think Braunschweig is wrongly decided, especially when you consider that federal courts like the Seventh Circuit Court of Appeals have found FDCPA violations for mistaken beliefs of default.
Luckily, it's not a mandate, either. Being unpublished, it's only persuasive, and Braunschweig really says nothing more than "it's okay for a circuit court judge not to award statutory damages." But even with that, it's going to be a damper on enforcing consumer rights and federal laws.





